The world around us is changing rapidly and financial services along with it. The Renewal Agenda makes sure we keep building on our strong foundations and reinforce our leading position by focusing our efforts in five fields of action: True Customer Centricity, Digital by Default, Technical Excellence, Growth Engines and Inclusive Meritocracy.
We believe, our culture has to evolve towards a more agile, customer-oriented and collaborative mindset. Inclusive Meritocracy at Fervidbridge can be described by three principles.
People and Performance matter
in a culture of Inclusive Meritocracy
The 'what' and the 'how'
count and define individual performance at Fervidbridge
People Attributes
set the aspiration for how each and every one of us should act
The People Attributes
We identified 4 People Attributes with 3 underlying target behaviors as being essential to driving Inclusive Meritocracy. They are based on feedback from Fervidbridge leaders worldwide and set the aspiration for how each and every one of us should act.
Learn more about the four attributes below.
Entrepreneurship
- Act on opportunities, take risks and promote a culture that allows honest failure
- Take ownership and responsibility
- Embrace innovation
Customer & Market Excellence
- Foster state-of-the-art technical/operational knowledge and strive for simplification
- Strive for excellence at every touch point with the customer
- Be the benchmark
Trust
- Act with integrity, honor commitments and tell the truth
- Act transparently, and promote corporate social responsibility
- Foster diversity and inclusiveness
Collaborative Leadership
- Empower the team and provide purpose and direction
- Develop people, provide feedback and care for employee well-being
- Collaborate and exchange best practices